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thangcuay

I Lost My Char and Lost My Item

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1. Name of the character: norushka, King server, account type - Normal

2. Origin of lost items: my character - ELF reset 59, set SILK + 9 + luck + dd+zen, wing + 7ign, great reugn crossbow+11+edr+luck+mana

3. Date and time of loss: date 24.04.2020

4. How items have disappeared: i just login my account, can't login, char lost, my account: dalllas833

5. In details about lost items: my character - ELF reset 59, set SILK + 9 + luck + dd+zen, wing + 7ign, great reugn crossbow+11+edr+luck+mana, lost account too, this account i buyed from Vlator in game, he sell for me = bon ingame, when this elf only 30 reset, because he buy elf in market some day ago, so i can't sell it to the market.

6. Was the Safety Mode is activated: Safe mode status: Disabled

Edited by thangcuay

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So he sold you his account, because he couldn't transfer the character to your account. Is there any deal on forum proving that you bought this account? The owner of the account is the player, which owns email. After a purchase of the account it is obligatory to change email. And, as owner is still the guy, that sold you the account, it is impossible to "return" account to you, as it wasn't yours from the first place.

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