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Yololo

Did not get CC box due to server bug

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1. Name of the character, account and the server, where loss have happened: Normal, Castle Siege, or VIP.
     Character name: Yololo
     Server: King
     Chaos Castle 6 - Main server
2. Origin of lost items: Bought by yourself in Bonuses shop / Bought by someone else in Bonuses shop / obtained in game process.
     Chaos castle 6 - Main server winner reward : Pink chocolate box
3. Date and time of loss (as accurately as possible, it will accelerate recovery process).
     Today (the date that this thread is created) at 5:00:00 server time.
4. How items have disappeared.
     I killed everyone in Chaos castle 6 Main server. However, the server still showed 2/100 until the end of the CC6. Therefore, I did not get my Pink Chocolate box for cc6 reward.
5. In details about lost items: upgrade level, options, and exact place where they were before the loss.
     CC6 Main server reward: pink chocolate box.
6. Was the Safety Mode is activated? .
    No.
 
I attached a screenshot and the video of what happened:
 

Screen(07_09-19_05)-0002.jpg

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Pink Chocolate Box restored.
And for the future, it is not obligatory to create topic for that small loss. Just send me screens and videos to pm

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