1. Name of the character, account and the server, where loss have happened: Normal, Castle Siege, Sub1 or VIP.
Char: NudSterk
Account name: mubbon
normal server
2. The origin of things: purchased by you in the store on the site / bought not by you in the store on the site / obtained by game / other.
Don't remember if I bought it or found it in game.
3. Date and time of loss (as accurately as possible, it will accelerate recovery process).
Hard to tell, I was afk but I'm sure I had it before the last maintenance happened, so try today from 12:00 till now server hour. (19:20)
4. How items have disappeared.
It didn't disappear but instead got exchanged for Aruan pendant somehow,
I had broy pendant and noticed that I didn't had the set bonus and to my surprise Aruan pendant was shown instead of broy.
(Already tried logging off and back on)
5. In detail about lost items: upgrade level, options, and exact place where they were before the loss.
Broy pendant without option
6. Was the Safety Mode activated?
No
7. Did anybody have guest password?
No
