Dear Admins,
My account has been robbed as information provided below:
A. ACCOUNT INFORMATION
Character name: KeHuyDiet-
Class: Blade Knight
Account: 20dn
Where the loss happened: Jade x10 Server. This account has VIP.
B. THE ORIGIN OF THINGS
Demon: Crafted by myself.
Set Dark Scale +15 with Luck +DD +REF +8%DD: Crafted by myself.
Pendant of Fire +15 with +EDR10% +DMG2%: Bought from Web Market at +11 then upgraded to +15 using Upgrade Service.
Ring of Ice +15 with +DD +REF: Bought at +15.
Ring of Poison +15 with +DD +HP +Zen : Bought from Web Market at +11 then upgraded to +15 by myself using Web Services.
PvP Basilisk Sword +15 with +EDR10% +DMG2%: PvP Option added by myself using Upgrade Service.
PvP Heaven Divider Sword +15 with Full Option: Bought from Web Market.
ALI Black Dragon +9 [Ancient Set]: Bought from Web Market.
C. DATE AND TIME
Account disconnected by hacker on 28.03.2024 at 15:39 Server Time. (Screenshot attached)
D. HOW ITEMS HAVE DISAPPEARED
Hacker accessed my account on 28.03.2024 at 15:39 Server Time.
Hacker used the Bonuses Return function and downgraded my items into +11, listed below here: (also screenshot attached)
Then he took away both of my Bonuses and Bonuses Returned.
Then he also took away all of my value items to a Character (Unknown, because he must be deleted that character as well)
E. LOST ITEMS DETAILS
Demon – Equipped on my character.
Set Dark Scale +15 with Luck +DD +REF +8% DD – All items were equipped on my character.
Pendant of Fire +15 with +EDR10% +DMG2% – Equipped on my character.
Ring of Ice +15 with +DD +REF – Equipped on my character.
Ring of Poison +15 with +DD +HP +Zen – Equipped on my character.
PvP Basilisk Sword +15 with +EDR10% +DMG2% – Equipped on my character.
PvP Heaven Divider Sword +15 with Full Option – Equipped on my character.
ALI Black Dragon Ancient Set +9 -- Probably in my character's inventory.
Bon. Server: Around 400 Bon.
F. SAFE MODE: Disabled (Not ON) G. GUESS PASSWORD: Nobody.
Personal notes:
I hereby certify that the information provided above is true and correct in all details.
MU Online was my childhood game and the best memories I've ever had – this is the account which I am so passionate about and very valuable both materially and spiritually to me.
I’ve put a lot of hard work, effort, and dedication into this account. I’ve crafted the entire Dark Scale set and stuff… So please kindly help me to get my items back.
Thank you and I am dearly looking forward to your help.
Sincerely yours.
