Issues after merge Deus -> Mega

[Ivan Nebraska 1297]

If during servers merge something got lost/have not transferred, achievements have not arrived or something else happened, please fill this form: 

1. Login of your account:
- test1

2. Describe the problem:
- First page of the bank have not transferred.

In this topic is created to solve only technical issues, if something was not transferred because of server problem. If you forgot to clean bank pages, or you had no characters with resets, create a new topic on Lost and found, and you will get help, after we help everyone, that lost something on our behalf.  

For flood and offtop posts RO will be applied.

[nhocsock4 0]

dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: Nhocsock1

 2. Describe the problem:

account have 2 unreset characters + bon + jewel + achi ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

[preator 0]

1. Login of your account:

preator

2. Describe the problem:
All items and achi from deeus merged to mega has dispapeard

 

[BeL4eNaK 7304]

14 hours ago, nhocsock4 said:

dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: Nhocsock1

 2. Describe the problem:

account have 2 unreset characters + bon + jewel + achi ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

Are you sure you mentioned the right account? You don't hve items or characters there on Deus.
https://mu.bless.gs/ru/index.php?page=info&act=getchar&name=4423423453&serv=server1

[BeL4eNaK 7304]

6 hours ago, preator said:

1. Login of your account:

preator

2. Describe the problem:
All items and achi from deeus merged to mega has dispapeard

 

Only characters with resets are transferred. You don't have any character with resets on Deus.

Please choose a couple of characters that you need, we will manually transfer them for you + aches. 

[Trung Ngo 6]

1. Login of your account:
- hoanganh
2. Describe the problem:

- My account was unlocked on 9/9 but has not been tranfered to x100.  I can log in ID: hoanganh on x100 but there are not available my character and items from x1000.

 

[yeumotlan2 0]

Dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: yeumotlan2

 2. Describe the problem:

account have some zen, items and char ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

@BeL4eNaK @Ivan Nebraska

Edited September 23, 2023 by yeumotlan2

[yeumotlan4 0]

dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: yeumotlan4

 2. Describe the problem:

The account have some items ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

Edited September 19, 2023 by yeumotlan4

[NhatRi VN 28]

On 9/16/2023 at 3:18 PM, yeumotlan4 said:

dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: yeumotlan4

 2. Describe the problem:

The account have some items ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

@BeL4eNaK @Ivan Nebraska

[BeL4eNaK 7304]

On 9/16/2023 at 11:18 AM, yeumotlan4 said:

dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: yeumotlan4

 2. Describe the problem:

The account have some items ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

1. Please provide nicknames of characters on Deus that you want items form.
2. Create blank characters on Mega, so we could copy items there.

[yeumotlan4 0]

I had created character on Mega, help me please

@BeL4eNaK @Ivan Nebraska

Edited September 23, 2023 by yeumotlan4

[yeumotlan4 0]

I have a main character and a supporting character that I sold for the main character and I haven't reset the supporting character so it was deleted. And all the stuff I put in the virtual storage day. The supporting character's name and number were random so I don't remember anymore.

@BeL4eNaK @Ivan Nebraska

[Trung Ngo 6]

On 9/9/2023 at 11:26 PM, Trung Ngo said:

1. Login of your account:
- hoanganh
2. Describe the problem:

- My account was unlocked on 9/9 but has not been tranfered to x100.  I can log in ID: hoanganh on x100 but there are not available my character and items from x1000.

 

@BeL4eNaK @Ivan Nebraska

18 days have passed, plsss

[Ivan Nebraska 1297]

On 9/25/2023 at 9:39 AM, yeumotlan4 said:

I have a main character and a supporting character that I sold for the main character and I haven't reset the supporting character so it was deleted. And all the stuff I put in the virtual storage day. The supporting character's name and number were random so I don't remember anymore.

@BeL4eNaK @Ivan Nebraska

Please create characters with the same nicknames as you had on Deus and leave the nicknames here, in this topic

[yeumotlan4 0]

On 9/27/2023 at 10:33 PM, Ivan Nebraska said:

Please create characters with the same nicknames as you had on Deus and leave the nicknames here, in this topic

My issue that I have been lost some items in virtual vault of this account and not items in characters. Currently, I  hope you can return all items for me. Thanks sir.

[yeumotlan2 0]

On 9/12/2023 at 2:50 PM, yeumotlan2 said:

Dear sir

Regarding merge sever from x1000 to x100 I have 1 problem as follows:

1. Login of your account: yeumotlan2

 2. Describe the problem:

account have some zen, items and char ... I thought that when adding x100, only the character that had not been reset would be lost, but I didn't know that everything else would be lost as well.

So can I get those things back?

Hope to get help from you

@BeL4eNaK @Ivan Nebraska

Please help me 

@BeL4eNaK @Ivan Nebraska

[BeL4eNaK 7304]

On 9/30/2023 at 7:13 PM, yeumotlan2 said:

Please help me 

@BeL4eNaK @Ivan Nebraska

Items restored.