LiveGuard - Problem solving

[BeL4eNaK 6380]

Here we will try to give solutions to the main problems that may arise when starting the game with the new LiveGuard anti-cheat.

If you can't launch the game first of all follow these steps:

1. Check if windows updates are installed.
2. Check if game is run as administrator.
3. Check if antivirus is installed, sometimes it may block files from game client. If installed and discovered something blocking, add full game client to exception or uninstall your antivirus (Avast. DrWeb, 360 total security are definitely a no go).
4. Check if no antivirus is installed, sometimes there might be virus in computer. In this scenario, simply use tools like ESET https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner_enu.exe or Kaspersky https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe to clean it.
5. Check if game client is on invalid drive, sometimes it may not work if the game client is on E:/ drive for example. In this scenario, simply move the game client to downloads folder or C:/ drive.
6. Try to disable these / allow the game folder / Anticheat: https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 and https://cdn.mos.cms.futurecdn.net/LCqy2RmxuPwwCCzQgGhxdn-970-80.png

Specific problems that may occur: 

1.

Restart your computer.

2.

Disable Core Isolation in Windows settings (temporary solution, driver update coming soon).


3. PingZapper or similar program stopped working.
As the game, you need to select the process play.exe instead of main.exe

4. The game started to consume more CPU.

Patch so that in minimized windows it does not load the CPU: DOWNLOAD
(the cursor will not spin for AE and MG on the clicker, we will fix it soon)


Lower the View Range in the game options under the "O" key.
Do not Zoom out 3D camera unnecessarily.
In the clicker, use the tab for DW or DK.
For owners of AMD graphics cards, we recommend programs to improve performance in games: Radeon Boost.
Another program to improve gaming performance: Razer Cortex.
If you have Windows 7, we recommend upgrading to Windows 10.

You can find additional information on the developer's website using the buttons when the anticheat window pops up:


If you are still unable to launch the game through Liveguard, then you can temporarily run the play.exe file directly from the game folder until we find a solution to your problem.

[BeL4eNaK 6380]

Patch so that in minimized windows it does not load the CPU: DOWNLOAD
(the cursor will not spin for AE and MG on the clicker, we will fix it soon)

[mux1502 2]

13 minutes ago, BeL4eNaK said:

Patch so that in minimized windows it does not load the CPU: DOWNLOAD
(the cursor will not spin for AE and MG on the clicker, we will fix it soon)

And i guessed my pc is fucked up or inet. 

[duffau 1]

Hi.

So every time I have MU running in the background and I want to play FIFA 23, my MU closes. It always happens when the FIFA anticheat software is launched.

I guess your anticheat finds the word cheat and thinks it's a cheat for MU or something and I hope scanning for words like cheat isn't the only way this Liveguard works. Hopefully this will be fixed.

I have attached a picture with the message Liveguard gives me, when I launch FIFA.

Thanks in advance!

[crue1987 8]

123 fixed my problem

Edited March 8 by crue1987
fixed

[BeL4eNaK 6380]

1 hour ago, crue1987 said:

123 fixed my problem

Redownload the client from the website. Looks like you are trying to run client not from the client folders. 
For Pingzapper you need to use play.exe file now.

[DrakonisTW 105]

Hey there.
 

If there is a strong drawdown of frames, please try to check the running antivirus utilities in the  tray.

Perhaps they conflict with the anti-cheat and cause drawdowns.
Such utilities include :

360 Total Security
Advanced SystemCare 16
Dr. Web, etc.

By removing 360 Total Security to one of the players , fps rose from 7-13 to 31-33

The second player , after removing the Iobit utility , managed to win 10 fps

Also don't forget to clean up the temporary (WIN+R) files after removing the utilities

 

Try to reduce the range ingame, remove the effects to 5. Adjust the speed of the computer for performance. Clear the cache, temp.
Remove all unnecessary from startup.

+ Enable Anti-Lag in the game settings

Remove all garbage from startup CTRL+ALT+Delete / task Manager / startup

 

[duffau 1]

On 3/8/2023 at 9:58 PM, duffau said:

Hi.

So every time I have MU running in the background and I want to play FIFA 23, my MU closes. It always happens when the FIFA anticheat software is launched.

I guess your anticheat finds the word cheat and thinks it's a cheat for MU or something and I hope scanning for words like cheat isn't the only way this Liveguard works. Hopefully this will be fixed.

I have attached a picture with the message Liveguard gives me, when I launch FIFA.

Thanks in advance!

Still waiting for an answer.

Will you look into this or will this never be fixed?

Any answer would be nice cause now I'm just in the dark. Did anyone from administration even see this?

[DrakonisTW 105]

2 часа назад, duffau сказал:

Still waiting for an answer.

Will you look into this or will this never be fixed?

Any answer would be nice cause now I'm just in the dark. Did anyone from administration even see this?

Hello.
It happens, one anti-cheat reacts to another. For now ,try to run the games not both at once.

[ar4aaaa26 0]

Hello. Why when i turn on Low CPU usage it works good, but when i minimaize window it turn off game after about 5-7 min? some ideas how to fix that?

 

Edited Sunday at 09:33 AM by ar4aaaa26

[kieuthanh5 0]

why me seting mu but no have  launcher

[kieuthanh5 0]